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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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casey cech

February 6, 2026

5  out of  5
rating by casey cech
"Our family couldn't be happier with the service we get from Dave's office. They honestly go above and beyond to be competitive and do what they need to do to get us the best rates possible. We also have our business insurance through them as well. Highly recommend them!!!"
We responded:
"Thank you Casey! I am so happy to have had a positive experience with my State Farm team."
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Janice Gravett

February 6, 2026

5  out of  5
rating by Janice Gravett
"I have been with State Farm for over 20 years. First with Barb Ray and now Dave Carbaugh. Service has always been excellent! Mary and Molly are great and will do everything they can to get you taken care of! And Dave has a way of explaining things that made it easy to understand! This is a great State Farm Agency!"
We responded:
"Thank you for the kind words Janice. I am very proud of State Farm and our agency. I am also grateful for our wonderful customers that trust us with their protection plan."
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Tim Pfeiffer

February 6, 2026

5  out of  5
rating by Tim Pfeiffer
"Excellent Service!!"
We responded:
"Thank you for the great review Tim!"
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Charla Schmid

January 17, 2026

5  out of  5
rating by Charla Schmid
"Dave’s State Farm’s office takes great care of our insurance needs especially Mary P.!"
We responded:
"Thank you for the great review! We appreciate your business and trust in our agency!"
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Brent Perdue

January 15, 2026

5  out of  5
rating by Brent Perdue
"I want to express my sincere appreciation for Mary and the exceptional service she provided me today. She was incredibly thoughtful, patient, and thorough in helping me navigate my insurance needs. Mary went above and beyond to make sure I understood my options. Answered every question with kindness, and made the entire process smooth and stress-free. I also want to highlight that this level of service isn't unique to just one person. Every employee at David Carbaugh's State Farm office is exceptional--including David himself."
We responded:
"Thank you Brent!"
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Mary Perdue

January 15, 2026

5  out of  5
rating by Mary Perdue
"Love these people!"
We responded:
"Thank you Mary for the great feedback!"
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Molly Wise

January 14, 2026

5  out of  5
rating by Molly Wise
"Great team! Love working with them!"
We responded:
"Thank you Molly!"
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Cora Hughes

December 4, 2025

5  out of  5
rating by Cora Hughes
"Austin is great to work with. Everyone in the office are very helpful and very friendly. Great place to do business."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brandon Krecklow

November 14, 2025

5  out of  5
rating by Brandon Krecklow
"Made the insurance process easy to understand!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tim Zimmerman

November 14, 2025

5  out of  5
rating by Tim Zimmerman
"Loved working with Dave! Great agent, super knowledgable and helpful. Him and his team have been very quick and efficient in helping us get our claim settled!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Shari Smith

November 10, 2025

5  out of  5
rating by Shari Smith
"Dave made it so easy to compare insurance plans and show the savings I so desperately needed. He found more savings for me than I even imagined. I am thrilled with State Farm and my new agent Dave!!"
We responded:
"So happy that we could put together a great protection plan AND save you money! I truly look forward to working with you for years to come!"
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Jensen Stephens

October 30, 2025

5  out of  5
rating by Jensen Stephens
"Great service. Austin was willing to work with me and answer all of my questions in a timely manner. I was hesitant to make some final decisions because I didn’t quite understand some of the numbers and terminology. He reassured me and made sure I understood what I was signing up for. I am very happy with my decision to switch insurance companies. I can rest easy knowing if I need to reach out to any one of their team members with questions or concerns in the future that they will be helpful and responsive."
We responded:
"Thank you for reviewing our State Farm office Jensen! We’re thrilled to know you had a positive experience with Austin and the team; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Cheryl Hembry

October 28, 2025

5  out of  5
rating by Cheryl Hembry
"I had a great experience with State Farm. I need a new homeowners policy and several of my friends had recommended them. The office staff were very friendly and the agent who helped me looked over my current policy that was being dropped. He made some recommendations and got to work on an estimate for homeowners and vehicle coverage. The estimate was reasonable and my vehicle coverage was $187. cheaper than my newly renewed car insurance from another carrier. I was very happy with results and it was so nice to work with people in an office face to face and not over the phone."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Carroll Duysen

October 28, 2025

5  out of  5
rating by Carroll Duysen
"Was very happy with how our visit was done, all of our questions were answered."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kaitlyn Clemons

October 25, 2025

5  out of  5
rating by Kaitlyn Clemons
"I recently had issues with a body shop that did work on my car for a claim submitted a few years ago, Dave was extremely helpful in finding the paperwork necessary to prove the work had been done at the specific body shop. He researched things and corresponded with different departments to ensure I had all information I needed."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kaitlyn Friday

October 9, 2025

5  out of  5
rating by Kaitlyn Friday
"Dave’s team at State Farm has been nothing short of amazing! They are always friendly, professional, and quick to help whenever I have a question or need to make changes to my policy. Insurance can feel overwhelming at times, but Dave and his staff go out of their way to explain everything clearly and make sure I feel confident in my coverage. Their customer service is great, and I always feel like they truly care about me and my family. I highly recommend Dave’s team at State Farm to anyone looking!"
We responded:
"Wow! Thank you for the great review. I am super proud of my Red Oak State Farm team and very happy that you had such a great experience. Thank you for trusting us with your insurance protection and I look forward to serving your family for many years to come!"
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Julie Babbitt

August 22, 2025

5  out of  5
rating by Julie Babbitt
"Excellent customer service. Janice helped set up our meeting with Dave who is incredibly knowledgeable and Mary helped us walk through everything! Very satisfied"
We responded:
"Thank you Julie for the kind words! I may be biased, but I think I have the best team in the land too."
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Duane Barkman

August 22, 2025

5  out of  5
rating by Duane Barkman
"Very helpful and friendly staff. I really appreciate dealing with them."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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RO Nutrition

June 23, 2025

5  out of  5
rating by RO Nutrition
"Always helpful and polite !! You are all the best !!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Randy Gray

June 18, 2025

5  out of  5
rating by Randy Gray
"Very happy with Dave and State Farm."
We responded:
"Thank you Randy for the great 5-star review!"
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Terri Gray

June 18, 2025

5  out of  5
rating by Terri Gray
"We changed our insurance to State Farm last year, Dave and his group have been great. Nice to have a local agent."
We responded:
"Thank you Terri. We appreciate your trust and the kind words!"
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Larry Johnson

June 16, 2025

5  out of  5
rating by Larry Johnson
"They have a very friendly staff."
We responded:
"Thank you Larry!"
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William Kelley

June 13, 2025

5  out of  5
rating by William Kelley
"Fast prompt service. It's nice to have a local agent."
We responded:
"Thank you Bill! We appreciate the great review and look forward to working with you again soon!"
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Miss.Strong

April 3, 2025

5  out of  5
rating by Miss.Strong
"My brother originally referred me to Dave and his team! I’m so grateful for the in person help setting up home, vehicle and life insurance. Any issue I’ve had along the way on my side they’ve helped me fix. I’d also love to add Mary has been so helpful with promptly answering my calls and setting up additional insurance on a new vehicle ! So far all good things to say with this office and I truly appreciate their help in such a short time of me being with them they’ve outshined my previous insurance experiences!"
We responded:
"Thank you for taking the time to write such a great review! I have an AMAZING team and I'm so happy you had such a positive experience. Thank you!"
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Jessica

April 1, 2025

5  out of  5
rating by Jessica
"Great customer service from everyone here! That means so much! Highly recommend!"
We responded:
"Thank you Jessica! I love to hear that my team is delivering great customer care!"