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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Naomi Simmonds

Naomi Simmonds

September 30, 2026

5  out of  5
rating by Naomi Simmonds
"Dave Carbaugh has helped me have a more comprehensive understanding of the coverage I have. He went over the policies and explained to me what the coverage actually means."
We responded:
"Thank you Naomi! We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Connie Perdue

September 30, 2026

5  out of  5
rating by Connie Perdue
"I was extremely pleased with my experience at Dave Carbaugh State Farm Insurance. The staff was very knowledgeable and helpful in getting me just the right policies that suit my needs with my home and auto insurance! And my premium costs dropped significantly, which is very important to me! I highly recommend them for your house, car and any other of your insurance needs!!"
We responded:
"Thanks so much for the amazing review, Connie! We really appreciate your support here in Red Oak. Just reach out anytime if you need us - we’re here for you. "
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Brandie McFarland

September 28, 2026

4  out of  5
rating by Brandie McFarland
"Had storm damage claim and Mary has been great and very patient with helping me figure stuff out."
We responded:
"That is great to hear Brandie! Mary is the best! "
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Allison Ruhl

September 28, 2026

5  out of  5
rating by Allison Ruhl
"Great customer service. Staff couldn’t be nicer."
We responded:
"Thank you Allison for the kind words. We truly appreciate your trust in our agency!"
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Mussena Rocha

September 28, 2026

5  out of  5
rating by Mussena Rocha
"Very friendly and absolutely amazing"
We responded:
"Thank you Mussena! We truly appreciate the kind words and look forward to working with you for many years to come!"
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Matt Coates

May 21, 2026

5  out of  5
rating by Matt Coates
"They offer fantastic service and make you feel like a truly valued client. They take the time to explain your options and help customize plans based on your specific needs. Highly recommended!"
We responded:
"Thank you for the great review, Matt. I couldn't describe what we strive for any better than your experience! Thank you again for trusting our agency and we look forward to serving you for years to come!"
Profile photo of Madison Watts

Madison Watts

May 6, 2026

5  out of  5
rating by Madison Watts
"I have been with Dave’s agency for eight years now. Dave always takes the time to answer my questions so I can choose the best policy for my family. The whole team is super friendly and they are always ready to help with a smile on their faces."
We responded:
"Thank you Maddie for the kind words! We value your trust in our agency for your insurance protection needs and always appreciate see you and your growing family!"
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Eddie Cuellar

May 6, 2026

5  out of  5
rating by Eddie Cuellar
"He is good at his job, fast and easy. Just tell him what the situation is and it’s done 👍"
We responded:
"Great review Eddie! It was my pleasure working with you this morning. Thank you for trusting our agency with your protection plan!"
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Joshua Kippley

April 29, 2026

5  out of  5
rating by Joshua Kippley
"Very Friendly!!!"
We responded:
"Thanks Josh! We do our best to make our agency a positive experience!"
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Kathy Carlson

April 23, 2026

5  out of  5
rating by Kathy Carlson
"Great agency! Dave and all of the team are awesome!!!"
We responded:
"Thank you Kathy! I have to agree that my team is pretty remarkable!"
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Deb Robinson

April 16, 2026

5  out of  5
rating by Deb Robinson
"Austin definitely knew what he was talking about and was a great agent to deal with."
We responded:
"Thank you Donna for the great review! I am super proud of our team and look forward to working with you on all your protection needs!"
Profile photo of Mark Kells

Mark Kells

March 20, 2026

5  out of  5
rating by Mark Kells
"Great service and helps anytime your in a bind at a drop of a hat. Friendly and staff is knowledgeable about all types of insurance products"
We responded:
"So happy you enjoy working with my team as much as I do! Thanks for the great review!"
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Rachel Kuipers

March 2, 2026

5  out of  5
rating by Rachel Kuipers
"Austin was great to work with. He made everything easy."
We responded:
"Thank you Rachel for the great review! We strive to make the process of joining our agency and simple as possible and a positive experience! "
Profile photo of Bonnie Norris

Bonnie Norris

February 12, 2026

5  out of  5
rating by Bonnie Norris
"The most positive & friendly office I've ever been in! Everyone greeted & welcomed me like an old friend. Austin, my agent, was simply great: professional, knowledgeable, comfortable, friendly, conversational, fun! Just all around neat person. Plus my insurance premiums are $75/mo less than old insurance! 😉😁"
We responded:
"Thank you so much Bonnie. This is exactly the experience we strive for with all of our clients! Welcome to the State Farm family!"
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Janice Gravett

February 12, 2026

5  out of  5
rating by Janice Gravett
"I have been with State Farm for over 20 years. First with Barb Ray and now Dave Carbaugh. Service has always been excellent! Mary and Molly are great and will do everything they can to get you taken care of! And Dave has a way of explaining things that made it easy to understand! This is a great State Farm Agency!"
We responded:
"Thank you for the kind words Janice. I am very proud of State Farm and our agency. I am also grateful for our wonderful customers that trust us with their protection plan."
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casey cech

February 6, 2026

5  out of  5
rating by casey cech
"Our family couldn't be happier with the service we get from Dave's office. They honestly go above and beyond to be competitive and do what they need to do to get us the best rates possible. We also have our business insurance through them as well. Highly recommend them!!!"
We responded:
"Thank you Casey! I am so happy to have had a positive experience with my State Farm team."
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Tim Pfeiffer

February 6, 2026

5  out of  5
rating by Tim Pfeiffer
"Excellent Service!!"
We responded:
"Thank you for the great review Tim!"
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Charla Schmid

January 17, 2026

5  out of  5
rating by Charla Schmid
"Dave’s State Farm’s office takes great care of our insurance needs especially Mary P.!"
We responded:
"Thank you for the great review! We appreciate your business and trust in our agency!"
Profile photo of Brent Perdue

Brent Perdue

January 15, 2026

5  out of  5
rating by Brent Perdue
"I want to express my sincere appreciation for Mary and the exceptional service she provided me today. She was incredibly thoughtful, patient, and thorough in helping me navigate my insurance needs. Mary went above and beyond to make sure I understood my options. Answered every question with kindness, and made the entire process smooth and stress-free.
I also want to highlight that this level of service isn't unique to just one person. Every employee at David Carbaugh's State Farm office is exceptional--including David himself."
We responded:
"Thank you Brent!"
Profile photo of Mary Perdue

Mary Perdue

January 15, 2026

5  out of  5
rating by Mary Perdue
"Love these people!"
We responded:
"Thank you Mary for the great feedback!"
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Molly Wise

January 14, 2026

5  out of  5
rating by Molly Wise
"Great team! Love working with them!"
We responded:
"Thank you Molly!"
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Cora Hughes

December 4, 2025

5  out of  5
rating by Cora Hughes
"Austin is great to work with. Everyone in the office are very helpful and very friendly. Great place to do business."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Brandon Krecklow

Brandon Krecklow

November 14, 2025

5  out of  5
rating by Brandon Krecklow
"Made the insurance process easy to understand!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tim Zimmerman

November 14, 2025

5  out of  5
rating by Tim Zimmerman
"Loved working with Dave! Great agent, super knowledgable and helpful. Him and his team have been very quick and efficient in helping us get our claim settled!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Shari Smith

Shari Smith

November 10, 2025

5  out of  5
rating by Shari Smith
"Dave made it so easy to compare insurance plans and show the savings I so desperately needed. He found more savings for me than I even imagined. I am thrilled with State Farm and my new agent Dave!!"
We responded:
"So happy that we could put together a great protection plan AND save you money! I truly look forward to working with you for years to come!"